I. Pre-sales Technical Services (Free Professional Support)

1. One-on-one Technical Selection For diverse working conditions including high-temperature furnaces, semiconductor diffusion, photovoltaic equipment, UV optics, laboratory research, and chemical anti-corrosion, our engineers provide free assistance in product selection, material matching (fused quartz / synthetic quartz), temperature resistance grades and specification parameters.
2. Drawing Optimization & Process Confirmation Customization available based on customer-supplied drawings, samples and specific requirements. We offer free verification of dimensions, tolerances, chamfers, holes and welded structures, as well as process optimization to prevent installation errors.
3. Sample Support Service Small-batch sampling and sample testing are supported with short lead times. Test reports can be provided to facilitate customer verification, certification and project implementation.
4. Dedicated Quotation Accurate quotations are offered according to purchase volume, application scenarios and customization complexity, with no hidden fees or arbitrary price increases.

II. Production & Quality Control Services (Core Factory Assurance)

1. High-purity Quality Control Raw materials are carefully selected with multi-stage purification. Strict controls are implemented over bubbles, scratches, pinholes and impurities to ensure qualified light transmittance, heat resistance and stability. Third-party inspection and on-site random inspection upon arrival are acceptable.
2. Precision Deep Processing Capabilities Full set of lampworking precision processing is available, including cutting, polishing, fire finishing, chamfering, drilling, grooving, special-shaped welding, tube sealing and rounding. Precision customization with tight tolerances can meet supporting standards for high-end equipment.
3. Batch Traceability Management Quality inspection records and production files are retained for each batch of products with traceable specifications and parameters, suitable for long-term cooperation with large manufacturers, bulk export orders and project bidding.
4. Stable Production Capacity & Controllable Lead Time We own complete production lines with sufficient stock for standard items and fast delivery. Mass orders follow stable scheduling, and priority production can be arranged for urgent orders to avoid delivery delays.

III. Custom OEM / ODM Services

Various non-standard quartz components can be customized in accordance with customer drawings, parameters, equipment dimensions and industry standards:

• Quartz tubes, quartz rods, quartz plates, quartz boats, quartz crucibles
• Quartz sleeves, quartz flanges, quartz viewports, quartz instruments
• Special-shaped welded parts, precision optical quartz, special quartz fittings for equipment

Small trial orders and mass production are both supported, catering to long-term cooperation with research institutions, laboratories, equipment manufacturers and foreign traders.

IV. Export Services (For Overseas Independent Website Clients)

1. Full range of international trade terms including FOB, CIF, EXW
2. Provision of English specification sheets, product data sheets, packing lists and customs declaration documents
3. Professional shock-resistant vacuum export packaging and fumigated export packaging to prevent damage during transit
4. Global logistics support with stable shipments to Europe, America, Southeast Asia, the Middle East and other regions

V. Lifelong After-sales Technical Services

1. User guides, installation recommendations and high-temperature operation precautions provided with shipments
2. Full-cycle technical consultation during product usage, including guidance on installation, working condition adaptation and daily maintenance
3. Rapid verification and timely resolution for quality issues with worry-free after-sales support
4. Priority scheduling, price protection and stock reservation services for long-term loyal customers

VI. Our Service Tenet

No false purity labeling, no compromised craftsmanship, no delayed deliveries, no shirked after-sales responsibilities. With consistent quality, precise workmanship and efficient services, we deliver cost-effective quartz material supporting solutions for global customers to achieve long-term win-win cooperation.

Jiangsu Xiangtong Quartz Technology Co., Ltd. was founded in Donghai in 2023. Our core team boasts years of experience in quartz R&D, deep processing and export.

Backed by Donghai’s silicon industrial cluster, we operate our own standardized factory, focusing on high-purity quartz glass and precision quartz components. We supply standard and custom products for semiconductor, photovoltaic, optical and laboratory sectors worldwide. We obtained the National Sci-Tech SME certification in 2025.

Our core team has years of in-depth experience in high-purity quartz R&D, precision processing, quality control and international export. It consists of material engineers, skilled lampworkers, QC specialists and technical sales experts.

Proficient in quartz applications for semiconductors, photovoltaics, optics and laboratories, our team supports material selection, drawing optimization, custom fabrication and full export procedures. We deliver reliable one-stop quartz solutions with strict quality management.